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How do I send an email to my dropped (cancelled) members?

There are two ways of sending an email to dropped members. (Please note: you must have email addresses in the profile to send an email)

  1. Mass email to all dropped members or specific individuals
  2. Filtering by dropped members in combination with other filters

First way: After writing the email, subject and title, press "Save." Then click the button "Recipients." From here, beneath "Select Filter" choose "Dropped Members" from the drop down menu.

All of your dropped members will appear. If you want to select dropped individuals you can then individually mark the box in green to the right of the member's info or you can select all by marking the box green in the top row. Once you have selected the members. Press the button "Add Selected"

You will be taken back to the message of the email. Press the "Send" button.

Second way: This format allows you to add additional filters beyond dropped members. For example you can filter for dropped members of a certain age group., etc.

To send an email to the dropped members, after writing the email, subject and description, press "Save." Then click the button "Recipients." From here click the button "Create Target Audience." It will bring you to the page with several different tabs, here choose the different characteristics that you would like to filter your database with. 

From here, click the "Status" tab. Check the "Member Status" box & the "Dropped" box. Then fill in any specific information below, if applicable and choose any other features you would like to filter from the other tabs.

Press the "Create Filtered List" button and those dropped members who coincide with the desired information will be listed.

Select all or individual members by marking the box green and scroll up and click the "Add Selected" button.

You will be taken back to the message of the email. Press the "Send" button.